tasqs enables hospitals and every healthcare provider the power to provide service excellence to your customers and capture valuable insight into your organization's performance by accurately tracking patient relations (customer complaints, compliments and inquiries).
The application is web-based allowing easy, but secure, anywhere access to quickly alter configurations or run reports... read more about tasqs
- Accelerate service recovery by instantly escalating patient concerns
- Empower front line staff to take a more active role in patient satisfaction, safety and quality initiatives by moving feedback capture from a back-office to a front-line activity
- Improve patient relations & customer service by ensuring that every issue is escalated properly and no feedback falls through the cracks
- Resolve issues through automated alerts before they inflate into major problems
- Increase staff productivity with automated reporting capabilities and form letter templates